Terms of Use


Welcome to Your Member Portal:

  • Australian Organic Members
  • Bud Organic Club Members
  • Australian Organic Schools Members

It is important that you read our Terms of Use because these conditions apply to your use of the Australian Organic Ltd content, member portal website, social media, podcasts and media.

Access to and use of this Website (including the membership portal) and the products and services available through the Website (collectively, Services) is subject to these Terms of Use.

Our Privacy Policy,  Website Terms & Conditions along with any other terms and conditions (including our Member Benefits) that appear in or are linked to our website, also form part of these Terms of Use.

What is the Australian Organic Ltd Member Portal?

The Member Portal is brought to you by Australian Organic Ltd (we, us, our). Australian Organic Ltd Membership provides our members with access to a Membership Portal with a range of industry news, information, downloadable content and other audio-visual information (Content). For Bud Organic Club members, Content includes recipes, articles, special offers and other information.


To access the full range of our content you will need to sign up as an Australian Organic Ltd Member (Membership). Amongst other things, Membership gives you full access to Member Portal Content.

Australian Organic Ltd currently provides 3 tiers of membership, at 12 months each in length.

Your Membership will expire in 12 months unless renewed or unless terminated in accordance with these Terms of Use.


To access the full range of Bud Organic Club content you will need to sign up as an Bud Organic Club Member (Membership). Amongst other things, Membership gives you full access to Bud Organic Club Member Portal Content.

Your Bud Organic Club Membership will not expire unless terminated in accordance with these Terms of Use.


To access the full range of Australian Organic Schools content you will need to sign up as an Australian Organic Schools Member (Membership).

There are three types of membership available under Australian Organic Schools, including Educators, Gardeners and Both Educators and Gardeners.

Your Australian Organic Schools Membership will not expire unless terminated in accordance with these Terms of Use.

Termination by you

You can terminate your Membership at any time by sending written notice to [email protected].

Termination by us

In addition to other rights we may have, if we suspect you or a third party are using the Membership or Services improperly, such as:

  • sharing your Membership with multiple people
  • posting inappropriate comments
  • using illegally
  • or if you otherwise do not comply with these Terms of Use, our Privacy Policy or our Website Terms & Conditions, we reserve the right to immediately terminate or suspend your Membership and access to the content without notice to you.

We will not be liable to you for any loss or damage as a result of termination or suspension.

Membership Terms

By signing up as a Member, you accept and agree that:

  1. you must be at least 18 years of age, or the age that you are considered an adult in your country;
  2. all the information you have provided us in relation to your Membership is true and accurate and you will inform us of any changes;
  3. you will only access the Membership for your own personal, non-commercial use.
  4. you will use the Content in accordance with all applicable laws and regulations. In particular, we need to protect the rights of our amazing filmmakers so that they can keep producing quality work in the years to come. This means that you must not download (other than necessary for personal use), reproduce, distribute, modify, display, publicly screen, perform, publish, license, create derivative works from, offer for sale, or use the Content (except as expressly authorised in these Terms of Use), without our permission;
  5. you will not attempt to do any of the following:
  6. circumvent, remove or alter any digital rights management, anti-piracy or other protective measures used in connection with the Services and Content;
  7. decompile, reverse engineer or disassemble the Services or manipulate, impair or disable the Content in any way; or
  8. attempt to bypass any technology which prevents access to the Content in certain geographic locations;
  9. we may use any comments, information, ideas, reviews, techniques or any other material contained in any communication you may send to us or post on the Membership Portal (User Content), without payment to you, for any purpose whatsoever including, but not limited to, marketing, product development and improving the Membership. In addition, you agree not to enforce any moral rights in and to the User Content, to the extent permitted by law
  10. your User Content must not be defamatory, misleading, harassing, illegal, false, obscene, threatening, pornographic, hateful, racially or ethnically offensive or infringe on the rights of third parties;
  11. you are solely responsible for your User Content;
  12. we may remove your User Content without notice and at our discretion.


  1. The period of your Membership is 12 months and may be renewed annually.
  2. Memberships must be paid upfront and in full when you sign up to become a Member.
  3. Membership fees are outlined here and are subject to change.
  4. If you cancel your membership before its expiry date you will not be entitled to a refund.


  1. The period of your Membership is unlimited.
  2. Membership is currently free, but is subject to change.


  1. The period of your Membership is unlimited.
  2. Membership is currently free, but is subject to change.


The quality, availability and speed of delivery of streamed Content via the Membership Portal may vary from time to time due to a number of factors such as:

  1. your internet connection – an internet connection is required to access the Services. Bandwidth and data limits may vary depending on your provider. You are responsible for establishing an internet connection and for all internet access charges;
  2. your location – the Content is only available in, and may vary between, the countries in which we offer the Membership;
  3. Content changes – we are frequently updating our database to bring you the latest and greatest Content. Accordingly, the Content may vary from time to time without notice;
  4. your Device/s – you are responsible for ensuring your Device/s are compatible with the Membership Portal and Content. Note that compatibility may change from time to time.

The Membership, including the Content, may contain opinions, advice, website links and promotional offers in connection with or provided by third parties and third party software may be required to access the Services or Content (Third Party Content).

Please note that we are not responsible for any Third Party Content and your use and reliance on Third Party Content may be subject to terms and conditions set by that third party. We do not necessarily endorse, control, sponsor or approve of any Third Party Content, especially medical tests, practitioners, products, procedures or treatments, and you use and rely on any Third Party Content at your own risk.

Any information provided via the Content is for your general information only and is not intended to be a substitute for independent professional advice, particularly medical advice, diagnosis or treatment. You should always consider your own circumstances and use your own judgement in deciding whether to rely on any information obtained from the Content. You should always seek advice from a qualified medical practitioner for health issues.

Protecting your Membership

All rights attaching to a Membership you created are granted to you only. You must not give your password to anyone else. You are responsible for any use of your Membership by a third party.

To prevent other people from contacting us and making unauthorised changes to your Membership, you should not give any details of your Membership to anyone else.

We will never ask for Payment Method details via email.

Let’s Stay in Touch

If we need to get in touch with you, we will usually send an email to the address you provided when you signed up for the Membership (or as updated from time to time) or we may call you on the number you last provided us with. Make sure you both of these communication methods are up to date because this is how we will send important information like password change requests. Any electronic communications given by us should be treated as notice given in writing.

We will also send you information such as Australian Organic Ltd newsletters, special offers, surveys and promotional announcements via email. If you’d rather not receive these communications you can opt out by emailing [email protected].

Other ways you can get in touch with us include:

Member Support

If you need help with your Membership, you can email [email protected] or call (07) 3350 5716.


Our goal is to provide you with the most relevant organic industry related Content possible. We are constantly working to achieve this; however, we cannot promise that everything will be perfect all of the time.

The Content and Membership Portal are provided ‘as is’ and ‘as available’ with all faults and without warranty. Accordingly, to the maximum extent permitted by law, we do not guarantee, represent or warrant to you that the Membership Portal or the Content:

  1. are provided error-free or uninterrupted;
  2. are or will remain compatible with any Device/s;
  3. are or will remain available in your location; or
  4. provide accurate, reliable, suitable or complete advice or information;
  5. are monitored or protected from User Content or Third Party Content that may be in breach of these Terms of Use or applicable laws; or
  6. that the Membership Portal and Content are free of viruses or other spyware that could damage your Device/s.

We disclaim all liability for any loss or damage (including, but not limited to, special, indirect, consequential loss or damage or loss of profits) howsoever arising directly or indirectly in connection with items a – f above and the use of the Membership Portal and the Content by you or any third party.

These Terms of Use do not limit any non-waivable rights that you may be entitled to under the laws of the country you reside in. In Australia, our Services come with guarantees that cannot be excluded under the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth). You may be entitled to a resupply or refund for a major failure of the Services. You may also be entitled to compensation for any reasonably foreseeable loss or damage caused by a failure of the Services. Where permitted by law we limit our maximum liability in relation to the Membership Portal and Content to a refund of any Membership Fee paid.


You indemnify us from and against any loss, damage, costs (including legal costs), expenses or other liability arising out of any claim or demand against us in connection with your Membership, User Content or your use of the Membership Portal or Content. The indemnity given by you is limited to the extent that any negligence or breach of these Terms of Use by us has contributed to the liability arising.


If any provision of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

In the event of any conflict between these Terms of Use and any information provided by our support team, the membership Portal or otherwise, these Terms of Use will prevail.

These Terms of Use are governed by the laws of Queensland, Australia.

Intellectual Property

No rights in relation to our logo, trademarks or any other intellectual property rights associated with our business are granted to you under the membership agreement, except as otherwise outlined in these Terms & Conditions.

The Content and Services are our property, or, where applicable, the property of third party filmmakers, content partners and licensors who we work with. All intellectual property rights in the Content and Membership Portal are reserved accordingly, aside from the limited personal licence which has been granted to you in these Terms of Use. Australian Organic Ltd and our Logos are registered trademarks and protected by the Trade Marks Act 1995.

We take copyright and trademark protection very seriously. If you believe your work has been reproduced or distributed in a way that constitutes copyright infringement or if you are aware of any infringing material available through our Membership Portal please notify us via our Contact Us page.

We do not accept unsolicited materials or ideas for content – please do not send them to us. Because we do not read unsolicited materials we need to protect ourselves in case we come up with an idea that is similar to yours. Accordingly, should you send any unsolicited materials or ideas, you do so with the understanding that no payment of any sort will be provided to you, and you are waiving any claim against us regarding the use of such materials and ideas, even if we implement an idea or material that is substantially similar to what you submitted to us.


Sometimes we might make changes to these Terms of Use and the Content.

If we make changes that are directly related to your Membership (specifically Membership Fees, Refunds and Termination), we will let you know by email at least 30 days before the changes take effect so that you may terminate your Membership in accordance with these Terms of Use, if you are not happy with them.

If we make any other changes to the Membership then we may do this without notice to you. You should regularly review these Terms of Use to keep up to date with the latest changes as they will apply to your continued use of the Membership Portal and Content.

Linking to us

Please contact us via our Contact Us page if you would like to place a link to our Australian Organic Ltd website on your page.

Please do not hesitate to contact us should you have any questions about these Terms of Use.

Last updated November 2020.